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WDetrimental Effects of Grapevine Communication
Go beyond the textbook and presentation definitions. Answer questions in an essay format. Document any sources of quoted or paraphrased material or outside information, including the textbook. Detailed responses are required.
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1. Assume you manage a small online business that sells herbal supplements. Without your knowledge, a disgruntled employee has posted damaging information about your company to the company’s public blog, including false information about dangerous ingredients in your best-selling supplement. What specific steps would you take to minimize the impact of this crisis?
2. Explain the meaning of the grapevine. Explain how communication through grapevine can be detrimental to firm. ,Provide and original example. hy a manager needs to understand how the grapevine works within their organization. How a manager might use the grapevine to their advantage?
Detrimental Effects of Grapevine Communication
3. Describe the elements of the communication model in Exhibit 13.2. Give an example of each part of the model as it exists in a face to face classroom during communication
between teacher and students. Do the same for an online classroom.
Meaning of the Grapevine
The grapevine refers to the informal network of communication within an organization where information is shared unofficially. This can include rumors, gossip, and unverified news that circulate among employees. Unlike formal communication channels, the grapevine operates outside of established protocols and can spread information quickly, often adapting and changing as it moves through the organization.
Detrimental Effects of Grapevine Communication
- Misinformation: The grapevine can lead to the spread of inaccurate or incomplete information, creating confusion and misunderstanding among employees. This can result in poor decision-making based on faulty assumptions.
- Decreased Morale: When employees rely on the grapevine for information, it can foster distrust and anxiety. Uncertainty about job security or organizational changes can lead to decreased morale and engagement.
