Quality Metrics

Quality Metrics

Why Quality Matters

Option 1

Quality Metrics, There are a number of resources for both industry professionals and consumers that analyze and publish quality metrics. Examples include: Hospital Compare – published through Medicare.gov, J.D. Power – well known for its car reviews, and Quality Magazine and Quality Digest – two resources used by OM professionals. APA.

• Locate and post a link to a quality review resource that is used in your industry (select one that is different from what has already been posted by your peers).
• What information do these resources provide about how they collect and analyze data, and develop reports and (if applicable) rankings?
• Which metrics are most frequently used in assessing quality failures and the impact these failures have on costs?
• How can this resource be used by OM professionals to support quality improvement initiatives?

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Quality Metrics

There are a number of resources for both industry professionals and consumers that analyze and publish. Examples include: Hospital Compare – published through Medicare.gov, J.D. Power – well known for its car reviews, and Quality Magazine and Quality Digest – two resources used by OM professionals.

• Locate and post a link to a quality review resource that is used in your industry (select one that is different from what has already been posted by your peers).
• What information do these resources provide about how they collect and analyze data, and develop reports and (if applicable) rankings?
• Which metrics are most frequently used in assessing quality failures and the impact these failures have on costs?
• How can this resource be used by OM professionals to support quality improvement initiatives?

Quality Metrics

There are a number of resources for both industry professionals and consumers that analyze and publish. Examples include: Hospital Compare – published through Medicare.gov, J.D. Power – well known for its car reviews, and Quality Magazine and Quality Digest – two resources used by OM professionals.

• Locate and post a link to a quality review resource that is used in your industry (select one that is different from what has already been posted by your peers).
• What information do these resources provide about how they collect and analyze data, and develop reports and (if applicable) rankings?
• Which metrics are most frequently used in assessing quality failures and the impact these failures have on costs?
• How can this resource be used by OM professionals to support quality improvement initiatives?